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Q What is the expected service life of your SF6 breakers?
A Minimum 25 years with proper maintenance according to our service guidelines.
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Q Can your breakers integrate with existing SCADA systems?
A All our breakers support standard communication protocols including IEC 61850 and Modbus.
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Q Do you provide SF6 gas handling training?
A Yes, we offer comprehensive training programs for safe gas handling and maintenance.
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Q What is the typical delivery time for SF6 circuit breakers?
A Standard products: 8-12 weeks; Custom configurations: 12-16 weeks
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Q What maintenance is required for indoor high voltage VCBs?
A Basic mechanical inspection and lubrication every 5 years or 5,000 operations
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Q Can your high voltage VCBs be retrofitted into existing switchgear?
A Yes, we provide retrofit solutions for most major switchgear brands including Siemens, ABB, and Schneider
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Q How often do vacuum interrupters need replacement?
A Vacuum interrupters typically last the entire mechanical life of the breaker (30,000 operations)
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Q What is the typical delivery time for indoor high voltage VCBs?
A Standard products: 6-8 weeks; Custom configurations: 8-12 weeks
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Q How to confirm payment?
A We accept payment methods such as wire transfer and PayPal. Other payment methods are also acceptable, please contact us before making payment through other methods. Additionally, a 30% deposit is feasible, and the balance should be paid before shipment.
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Q What can I do if some products are missing from my package?
A Please contact our support team, we will confirm your order contents with the packaging and compensate for the missing products according to the actual situation. We apologize for any inconvenience caused.
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Q How long does it take for delivery and shipment?
A Delivery time depends on the type and quantity of products you order. Usually, it takes 15-20 days.
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Q What shipping methods are available?
A We offer various shipping methods such as express, sea, air, and land transportation. If you need to specify other shipping methods, please contact us.
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Q How about sample orders?
A We provide samples for reference, please contact us for details. Once we charge you for the sample fee, please rest assured that the fee will be refunded when you place a formal order.
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Q How to place an order?
A Inquire with us → Customize with your design or sample → Inform us of your usage scenario → Receive our product design recommendation → Negotiate details → Confirm sample → Sign contract/deposit → Mass production → Goods ready for shipment → Delivery → Further cooperation.
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Q Are you a factory or a trading company?
A We are a factory.
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