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FAQ
  • Q What maintenance is required for the integrated components?

    A Minimal maintenance - primarily visual inspections and SF6 gas pressure monitoring
  • Q Are your AIS systems compatible with existing SCADA systems?

    A Yes, we support all standard communication protocols including IEC 61850
  • Q How much space saving can be achieved compared to conventional switchgear?

    A Typically 50-70% space reduction, depending on configuration and layout
  • Q What is the typical delivery time for AIS systems?

    A Standard configurations: 12-16 weeks; Custom designs: 16-20 weeks
  • Q Can the equipment be customized for specific projects?

    A Yes, we offer flexible configuration options including component selection, operation mechanisms, and arrangement design to meet specific project needs.
  • Q What standards does your equipment comply with?

    A Our equipment strictly follows DL/T620-1997 and State Grid's anti-accident measures, ensuring compliance with Chinese power system requirements.
  • Q Why choose the combined gap + arrester solution?

    A The combined solution provides dual protection - the gap handles temporary overvoltages while the arrester handles lightning and switching surges, offering comprehensive protection.
  • Q What is the purpose of neutral point gap protection?

    A Gap protection provides reliable overvoltage protection for transformer neutrals during system faults, preventing insulation breakdown and equipment damage.
  • Q Do you provide complete fuse-switch combination units?

    A Yes, we offer complete combination units with appropriate fuses for transformer protection.
  • Q What fuse types are compatible with your switches?

    A Our switches are compatible with Bay-O-Net, DIN, and ANSI standard fuse types.
  • Q Can your load break switches be motorized for remote operation?

    A Yes, we offer motorized versions with remote control capability for automation applications.
  • Q What is the difference between load break switches and circuit breakers?

    A Load break switches can interrupt load currents but not fault currents, while circuit breakers can interrupt both load and fault currents.
  • Q Do you provide grounding switches?

    A  Yes, we offer both single and double grounding blade options for all models.
  • Q What is the typical delivery time for disconnect switches?

    A  Standard products: 8-12 weeks; Custom configurations: 12-16 weeks
  • Q Can your disconnectors be motorized for remote operation?

    A Yes, we offer motorized versions for all models with remote control capability.
  • Q What is the difference between disconnect switches and circuit breakers?

    A Disconnect switches provide visible isolation for maintenance but cannot interrupt load current, while circuit breakers can interrupt fault currents.
  • Q Do you provide integration support with existing distribution management systems?

    A Yes, we offer comprehensive integration services for most major DMS platforms.
  • Q What is the typical delivery time for smart VCBs?

    A Standard products: 8-10 weeks; Custom configurations: 10-14 weeks
  • Q How does the sectionalizing function work?

    A The breaker automatically detects faults, isolates the faulted section, and restores power to unaffected areas, minimizing outage times.
  • Q What communication protocols do your smart breakers support?

    A Our breakers support IEC 61850, DNP3, Modbus, and other standard protocols for seamless integration with SCADA systems.
Fenarro has been committed to providing safe, efficient and convenient solutions for power systems since 2009

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 Email: julien@fenarro.com
  Mobile: +86-13962241135
  Telephone: +86-0512-66728956
  Fax: +86-0512-66728971
    Address: 2009, Bldg 2, No.168 Jingmao road, Suzhou Industrial Park, Suzhou, Jiangsu, China
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